HP 6962 Printer Problems - Search Videos

My HP OfficeJet 6962 suddenly quit printing black, although it will (sometimes) print gray). I

My HP OfficeJet 6962 suddenly quit printing black, although it will (sometimes) print gray). I

No error messages; indeed, every troubleshooting program (whether HP or Windows) says everything is fine. It is NOT the Black cartridge, because I have tried three different cartridges with black ink, two of them brand new, one XL the other one regular size. Is it the printhead gone bad but only w...

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