Health care organizations have long tried to enlist physicians in their effort to control or reduce costs. One effective ...

When done right, AI can not only improve short-term productivity of organizations but can also increase their long-term ...

Too often, leaders revert to controlling behavior in order to quickly reduce costs, which comes at the expense of people, purpose, and genuine gains in productivity. This “power-over” paradigm is the ...

It’s time for organizations to take a new approach. by Constance Noonan Hadley and Sarah L. Wright In recent years, the huge ...

In an environment of rapid change, trying to adapt to every shift can lead to chaos. Instead, keep your eye on what remains ...

Know what to listen for—and how to respond. by Ethan Burris, Benjamin Thomas, Ketaki Sodhi and Dawn Klinghoffer To manage the ...

If companies listen to employees the way they do customers, they can increase retention and engagement. by Eric Anicich and ...

Consumers change and grow. Your offerings should, too. by Vijay Govindarajan, Tojin T. Eapen and Daniel J. Finkenstadt Today ...

Jackson announced her ambition to sit on the Supreme Court when she was just a teenager. Now she is the first Black woman to ...

Eight hallmarks of meaningful board engagement—and the challenges associated with each by Lynn S. Paine and Suraj Srinivasan ...

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In some situations, it’s an option well worth considering. by Reshmi Paul, Heidi Smith, Samantha Hellauer and Shoma Hayden ...