The Digital Twin Consortium’s new Agent AI Capabilities framework could help contextualize requirements for the agentic fad. It will also expand the agentic conversation beyond LLMs to consider an ...

Salesforce still trades at a significant valuation discount, as SaaS rivals have spurred significant gains. See why CRM is ...

AWS has big plans to be the central location for AI agents, with its new AgentCore platform set to play a major role.

ServiceNow's unified data system and structured workflows make it an ideal environment for AI, which performs best when it has clean and consistent data. As such, the company has embedded AI ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.