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By embedding A.I. across the business, we’ve now hit a major milestone: $1 million in revenue per employee, up from $369,000 ...

Sebastian Siemiatkowski said he believed AI would increasingly replace white-collar jobs. Klarna previously said its AI assistant was doing the work of 700 full-time customer service agents.

Last year, Klarna laid off 700 employees, stating that an AI assistant could replace them all. At that time, it said it was one of the first companies to integrate the tech into a plug-in for ...

In December 2023, Klarna’s CEO, Sebastian Siemiatkowski, told The Telegraph the company has elected not to hire any new employees outside of its engineering department because he believes AI can ...

Klarna had credited an improvement in its financial performance to AI, with net losses declining from 854 million Swedish Krona, around $84 million, during the second quarter of 2023, to 10 ...

Klarna has embraced AI. In February, the Swedish company said its AI assistant was "doing the equivalent work" of 700 full-time human agents.

Klarna CEO Sebastian Siemiatkowski credited the company’s growth to embedding AI throughout the business. Of its remaining employees, 96% use AI daily, the company said in a news release Monday.

" We see AI as a huge opportunity for Klarna and the way we are approaching it is to provide everyone at Klarna with the tools and support to use AI in their day-to-day jobs," David Sandstrom ...

Klarna, which provides buy now, pay later loans, told Bloomberg TV last December it stopped hiring in 2023 at the same time that it ramped up AI use among its ranks.