By embedding A.I. across the business, we’ve now hit a major milestone: $1 million in revenue per employee, up from $369,000 ...

While AI is making inroads in customer support, 82% of customers say they’d prefer human support even if wait times and time ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that ...

PayPay has filed for a US listing that could value Japan’s ubiquitous payments company at more than $10bn and help fund some ...

For more than a century, armies of office workers were a necessary cost of doing business in corporate America. Not anymore.

In 2022, the Swedish digital bank and fintech giant Klarna laid off 700 permanent staff, hoping to replace the expertise and ...

AI might be gunning for your job are increasing. Faced with pressure from stakeholders and competitors, many companies have ...

Mo Gawdat discusses AI's role in job losses and leadership changes, stressing the need for regulation and ethical ...

Andy Jassy said it in a blunt message to staff in June. JPMorgan, Klarna, and Ford all agreed: there are going to be fewer ...

As more Canadian companies appear to be replacing employees with AI, some experts say the tools aren’t always more productive.