Amid declining sales, former Starbucks CEO Howard Schultz is urging employees to support the company’s new leadership and ...

Starbucks is perhaps the most recognizable coffee brand in the world, yet it is underperforming in recent years.

Amid sluggish sales, Starbucks has been brewing up plans to turn things around with its "Back to Starbucks" strategy. Empower ...

The coffee chain is piloting a new store design, simplifying its menu, and trying other tactics to bring back customers.

In the midst of a headline-grabbing turnaround effort, the coffee boss insisted that things are moving faster than expected.

The world’s biggest coffee chain is moving away from operating stores that only accept mobile orders for pickup because they ...

Starbucks' strict RTO mandate highlights the coffee giant's culture shift under its new CEO, employees told Business Insider.

CEO Brian Niccol said price changes are his last resort for improving Starbucks' slumping sales — but they're "absolutely" on ...

Starbucks rolled out the service changes to 700 stores initially. During the company's April 29 quarterly earnings call, Niccol said it would be introduced in a third of U.S. stores by fiscal year ...