Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...

Contentsquare, a global leader in digital analytics, announced today it has signed a definitive agreement to acquire Loris AI ...

Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new ...

Finlatics is a learning platform that bridges academic learning and professional readiness by offering practical, ...

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they've created and ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Discover how voice AI generators are powering better support and reducing friction in customer journeys. Learn from Twilio ...

Robotics startup Skild AI, backed by Amazon.com and Japan's SoftBank Group , on Tuesday unveiled a foundational artificial ...

Businesses across the U.S. are embracing AI and automation to power faster, more personal, and more efficient customer service experiences, quietly, but profoundly.

The platform gained the ability to compare multiple LLMs based on performance and fit, allowing it to select the ...

The world of digital marketing is evolving at breakneck speed—and artificial intelligence (AI) is one of the most transformative forces driving this change.&nbs ...

Amazon Web Services (AWS) is betting on cloud “building blocks” to empower the next wave of digital transformation, with generative artificial intelligence (GenAI) positioned as a foundational ...