Klarna boss Sebastian Siemiatkowski has warned that AI's potential to replace work done by office staff could push economies ...

Meta has teamed up with BNPL firm Klarna to launch a 'Play Now, Pay Later' bundle for its mixed reality headsets in the UK.

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...

My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. Siemiatkowski said it’s true ...

Klarna Group Plc Chief Executive Officer Sebastian Siemiatkowski said his company saved around $2 million after it severed ...

The response was swift and furious, with many users criticising Duolingo’s shift and threatening to quit the app. Some argued ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

According to Salesforce, the use of AI internally has allowed it to hire fewer engineering and customer service roles.

Duolingo CEO Luis von Ahn acknowledged employee anxiety over AI, urging teams to embrace the technology amid rising ...