Going all in on AI may sound great in the C-suite, but your customers may feel very differently.

Duolingo CEO Luis von Ahn is having major regrets after widely bragging about replacing his human staffers with AI. Earlier ...

It gamifies language learning to keep you engaged. Duolingo employs every mobile-game and social-media trick to keep you interested in language learning—and I mean that as a compliment.

Alice Hancock covers energy and climate policy in Brussels for the FT, as well as the European Parliament. She was previously leisure industries reporter based in London reporting on hospitality ...