The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

AUSTIN (KXAN) — The top official at the Texas Department of Transportation said he believes current vendors operating the state’s tollway systems are performing better than the previous ones, despite ...

AUSTIN, Texas — As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority (HCTRA), here's a look back at issues and what an expert thinks about ...

This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

AUSTIN, Texas — A Kyle woman received a $756 bill in the mail after TxTag said it took longer than anticipated to generate statements due to a "system transition." Lenore Brady saw so many ...

AUSTIN (KXAN) — The Central Texas Regional Mobility Authority has not billed TxTag customers for the past six months because it doesn’t “have confidence in the data” it gets from the Texas Department ...

Add Yahoo as a preferred source to see more of our stories on Google. AUSTIN (KXAN) — TxTag is driving Brad Ruhl mad. “This is really crappy customer service,” he vented during a recent drive. “If ...

AUSTIN, Texas — Every day, millions of Texans drive on toll roads, paying the price through TxTag. It is a system that Texans say they've had some issues with. "I almost want to ask 'who hasn't had ...

Did you get a text message demanding that you pay a toll bill within 48 hours or less using the payment link provided? A phishing scam is going around that could put many Texans' personal information ...

AUSTIN, Texas — A Kyle woman received a $756 bill in the mail after TxTag said it took longer than anticipated to generate statements due to a "system transition." Lenore Brady saw so many ...