See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

Online sales accounted for more than a third (36.2%) of total retail sales growth in 2015, according to data from the U.S. Commerce Department. So with less people spending offline, and e-commerce ...

Christiana Jolaoso-Oloyede creates compelling content for B2B tech companies. She also empowers business leaders with unbiased data-driven information needed to run their SMBs. She has worked with web ...

Well-trained, committed frontline workers are key to a retailer’s success, but that has often proven elusive. With a worker attrition rate of about 60 percent, retailers are essentially replacing more ...

Working retail can be synonymous with minimum wage — and unpleasant working conditions to boot. The federal minimum wage currently sits at $7.25, meaning the state you live in is not required to pay ...

A common modern retail myth is that customers do not want sales associates to approach or interact with them unless they are specifically sought for. This fable is now shattered, according to a survey ...

Duties: Responsible for greeting customers and proactively assisting with shopping needs while providing exceptional customer ...

The way to make customers for life is to build a relationship with them, make them feel connected to your brand, and make them feel like a person, not a number. One of the ways to do this is by ...