In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service ...

Connect shoppers with AI agents or chatbots for faster service. Retail associates and CX representatives juggle several ...

As retailers continually focus more on technology to bolster their omnichannel efforts, with 87% of retailers expecting their technology costs to increase over the next two years, they are still ...

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity.

Zebra Technologies' 17th Annual Global Shopper Study reveals 84% of retail associates are concerned about loss prevention.

The unique set of challenges that come with working in retail can have a significant toll on the mental and emotional wellbeing of employees.

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity. This press release features multimedia.

As retail continues to confront shifting technology trends, experts argue that strong associates in the store are an inescapable feature of omnichannel retail. The reasons are multi-faceted.

Lee & Associates -Maryland has added a dedicated mid-Atlantic retail sales and leasing team, poaching all three hires from Broad Reach Retail Partners. Mark Mueller and Glenn Ulick have been named ...

The Retail Doctor will now be able to share his brick-and-mortar expertise with Axonify retail customers, which includes some of the world’s largest retail brands.