Tracking and analyzing sentiments has emerged on the scene alongside countless other automation processes in the last decade. Sentiment analysis has been popular with social media and discovering how ...

Sentiment analysis (SA) of several user evaluations on e-commerce platforms can be used to increase customer happiness. This method automatically extracts and identifies subjective data from product ...

Expectations are high when it comes to customer service and experience. That’s why brands are turning to automated sentiment analysis for help. Automated sentiment analysis can provide actionable ...

Mental health discourse has gained prominence in public media, significantly influencing societal perceptions. This study explores the application of Natural Language Processing (NLP) techniques to ...

Sentiment analysis enables brands to more fully understand what their customers are saying, as well as the emotional state and meaning behind their words. When used by customer service agents, ...

Andrew Jenkins has worked as an information analyst for an intelligence agency in Washington, D.C., for over 14 years. He is the author of the 2022 book, The Devil Made Crypto. Follow him on LinkedIn.

Overview:  Large language models may dominate headlines, but modern NLP tools remain essential for text processing, ...

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