B2B sales 2025 is all about AI and automation as more organizations look to artificial intelligence to help them reach their ...

All told, 2024 was marked by consumers trading down and actively seeking the highest possible value. This trend has put ...

Insurance trends 2025 include tailoring products for older customers, bridging the skills gap, and leveraging ecosystem ...

It’s been a bumpy ride for the automotive industry for a few years now. Supply chain shortages alongside inflation that slowed consumer spending and raised production costs have plagued the industry.

2024 was full of remarkable milestones for SAP Customer Experience, especially in the commerce space. So, as we settle into the new year, let’s take a moment to reflect on the achievements that made ...

Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...

With growing pressure from consumers who are increasingly prioritizing sustainable products, and environmental regulations becoming stricter, sustainable supply chains are more important than ever.

James Eardley has 20-plus years of experience in all facets of marketing, managing and implementing Cloud and On-Premise B2C and B2B digital and front office software applications.

Wholesale distribution trends 2025 include using AI for operational efficiency, improving B2B e-commerce, and new sales ...

Banks are in need of a refresh. The market is extremely competitive, and digital-first neobanks keep popping up, offering new services and higher rates that entice even long-term, loyal bank customers ...

U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.