ChatGPT, the artificial intelligence chatbot run by OpenAI, went down Thursday morning for tens of thousands of users across the world. OpenAI confirmed on its status page it was experiencing “elevated error rates for ChatGPT” and said it had identified the root cause of the issue. As of 9:34 a.m. EST, the company said it was working towards a fix.

ChatGPT users noticed that the OpenAI platform suddenly stopped working on January 23, 2025. Find out the reason why and get a status update.

OpenAI has not addressed the outage on its social media accounts. In December 2024, ChatGPT faced an hours-long global outage. On Dec 12, outage reports from Singapore-based users peaked at 150 cases at 8.09am, while reports from users based in the US peaked at 28,478 at 7.40am.

Downdetector, which tracks website outages, showed more than 10,000 people reported the AI chatbot, which is made by OpenAI, was not working in the UK on Thursday. Users attempting to use it were met with a message reading "the web server reported a bad gateway error".

OpenAI, the software developer for ChatGPT, announced Thursday that after some investigating, it was able to identify the root of Thursday’s outage, which began around 6 a.m., according to Downdetector. Users reported a spike in outages just after 7 a.m. The error was patched and the tech was back up before 8 a.m., according to the incident report.

Dubai: OpenAI's popular AI chatbot, ChatGPT, is experiencing a worldwide outage. Thousands of users are reporting access problems, according to outage tracker Downdetector.com. Both the web version and app are displaying a "Bad Gateway Error.