United Telecoms today launched United Voice Cloud MS Teams Phone System, transforming Microsoft Teams into a complete business phone system. South African companies can now access enterprise-grade PBX ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

4-Line Phone Systems: Who Needs Them & Why They Still Matter Your email has been sent Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud ...

Lisa Schick is a collaboration solutions adviser for CDW, consulting on sales, planning and development of collaboration solutions for small businesses. Phones may not be perceived as “mission ...