Add Yahoo as a preferred source to see more of our stories on Google. The list of demands customers make of restaurants is both long and ridiculous. From complimentary Champagne to personal serenades ...

April Lidinsky is joined by Willow Wetherall this week. Restaurateur Will Guidara makes a provocative claim that hospitality should be “unreasonable.” Guidara writes about developing and running award ...

“I spent so many years running a restaurant trying to learn from other industries,” says Will Guidara, who as general manager and then co-owner of New York’s Eleven Madison Park transformed it from a ...

The list of demands customers make of restaurants is both long and ridiculous. From complimentary Champagne to personal serenades to special accommodation for an emotional support boa constrictor (not ...