WESTFORD, Mass.--(BUSINESS WIRE)--Today, Aspect announced the general availability of Aspect® Unified IP® and Advanced List Management ™ 7.4 SP1, the latest release of its comprehensive, omnichannel ...
Miercom’s Consulting Group takes a closer look at the status of unified communications solutions that are offered by leading IP-PBX vendors, starting with Avaya and Alcatel-Lucent ...
Aspect Software, a company solely focused on the contact center, announced it has successfully deployed the Digium Asterisk Business Edition Internet Protocol (IP) private branch exchange (PBX) at its ...
The long-term evolution of unified military communications is a perennial topic among systems integrators. It’s at the heart of Defense Information Systems Agency’s driving mission and is featured ...
Jeff is tasked with separating the “gee whiz” factor from the truly useful when it comes to the latest tech gadgets, and oh, he holds a Ph.D. in physics. He currently works as the supervisor of ...
The Black Box Emerald Unified KVM Platform is what company officials call “a revolutionary new 4K60 10-bit KVM matrix switching system that extends and distributes pixel-perfect 2K/HD or 4K/UHD video, ...
Avaya has added a range of unified communications features to IP Office, its main small business phone system. The new features include collaboration tools using voice, instant messaging, presence and ...
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