Mechanical contractors tap into a number of different communication channels both with customers and with internal teams. Call centers are still widely used to field customer appointment requests.

Medicaid members who have access to two-way text messaging communication with the payer have higher levels of knowledge about their plans and report overall heightened engagement, according to a ...

Closinglock has introduced a two-way text messaging tool for the title insurance industry, allowing closing professionals to send and receive SMS messages with clients and partners from within the ...

Voice Assist, Inc. announces the commercial release of Voice Assist Standard complete with two-way texting. Voice Assist empowers consumers to text by voice from any phone or device to any phone or ...

Granicus, a major provider of communications and engagement tools to government, announced several new tech enhancements at its Digital Engagement Virtual Summit conference this week — including a key ...

NASHVILLE--(BUSINESS WIRE)--Fortress Technology Solutions, Inc., a centralized property management operating solution, launched a new solution: 2-Way Texting. This will transform how property managers ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, ...

Epic Systems has integrated two-way patient texting, which allows hospitals and health systems using its software to offer patients mobile messaging that can send them alerts about appointments, ...

Columbus, OH /PRNewswire/ - ARCOS® LLC, the leading field operations and workforce management solution provider for utilities and critical infrastructure industries, today announced new enhancements ...