Master essential parental controls and digital safety tools to protect your kids online. Learn screen time limits, location ...

The telephone is often the easiest way for your customers to reach your business if they have a problem or just need information. This amplifies the need to deliver strong customer service over the ...

As kids today spend more time online, these 5 smartphone tips help parents control screen use, protect personal data, and ...

With small businesses continuing to emerge from the pandemic, it's time to start a search for the employee with the best printing. You may even find an amateur calligrapher amid your ranks. But your ...

Soft skills are more than just talking nicely or working well with people. They are also visible in the things we do every ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

Another troubleshooting step that might help is to remove your SIM card, if your phone has one, and then place it back in ...

Raised on technology, millennials can't get enough of their phones. They use them to take pictures, rate restaurants, get directions and cash checks — everything, it seems, except talk. The reason: ...

Every time the phone rings, your team members should see it as an opportunity for practice growth. A potential new patient could be on the other end of the line, and if your team can schedule that ...