The IT industry continues its rapid shift to a services-led model in the channel. Once again, we present the annual CRN Managed Service Provider 500, the comprehensive list of managed service ...
Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Managed IT services may prove a useful part of agencies’ ...
MSPs are leveraging AI to radically transform the way they deliver services, the types of services they provide and how they interact with customers. The infiltration of AI into the managed services ...
Building a strategic plan for services management is like putting together a jigsaw puzzle: First you need all the pieces, and then you have to fit them all together. However, there are several key ...
With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...
Federal CIO Suzette Kent addresses reporters about the government's new shared services strategy on April 26 in Washington, D.C. (Dave Nyczepir / FedScoop) The Office of Management and Budget issued a ...