Rail passenger satisfaction in the UK dropped to 79%. Credit: Ewan Munro from London, UK. A survey has found that passenger satisfaction with rail services in the UK has dropped to the lowest level in ...
OSR called out Transport Focus to improve its statistics on rail passengers satisfaction report. Credit: Pixabay. National rail passenger statistics produced by Transport Focus do not fully reflect ...
The new Rail Customer Experience Survey promises to be more up-to-date and contain the views of many more rail users. Peter Plisner finds out about the changes.
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