More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

People with mental illness who use AI chatbots risk experiencing a worsening of their condition. This is shown by a new study published in the journal Acta Psychiatrica Scandinavica. The researchers ...

Sixteen percent of Americans use chatbots for medical advice, Gallup reports, highlighting growing reliance on AI tools ...

Expert advice for parents worried about their child using AI chatbots - Chatbots pose potential risks for vulnerable people ...

Stanford University (Hoover Tower depicted on campus March 2020 in Palo Alto, Calif.) research on the use of LLM chatbots will be presented this month in Greece at the ACM Conference on Fairness, ...

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In A Nutshell Researchers searching over 10.7 million psychiatric patient records in Denmark found 38 cases where AI chatbot ...

Many consumers and medical providers are turning to chatbots, powered by large language models, to answer medical questions and inform treatment choices. We subjected five major large language models ...

Companies are realizing they can no longer simply promote themselves to potential customers. They have to win over the robots ...

Even when they have the “right” information, they can lead you astray.

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...