Safaricom has issued an apology to customers following the automated migration from the M-PESA App to the My OneApp platform.

Safaricom apologises for the poor performance of the My OneApp, acknowledging issues faced by roaming customers and pledging ...

Safaricom has announced several exciting job opportunities for Kenyan degree holders across technology, product management, ...

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Some customers say they have lost previously saved Paybill and Till numbers during the migration, forcing them to re-enter ...

Safaricom has been fined Sh250,000 for using a customer’s national identity (ID) card to register a SIM card without her permission. In the ruling by Data Commissioner Immaculate Kassait, the telecoms ...

Safaricom, Kenya’s largest telecom company and provider of the nation’s mobile money service, M-Pesa, has launched a new innovation center in Nairobi. Named Safaricom Alpha, a priority of the ...

Leading telecommunication service provider Safaricom has revamped its cybersecurity offering to businesses on the back of a spike in incidences of cybercrime across the region. This comes even as more ...

Safaricom (NASE:SCOM) has posted a steady performance over the past month, with returns up about 4%. Investors are taking note of revenue and net income growth, which is setting the stage for further ...

Mobile operator Safaricom has moved to cushion itself against rising defaults across its product offerings amid economic uncertainty as more Kenyans fall on hard times. The Standard has learnt that ...

Avanti has applied for an operating license in Ethiopia and has started “active” discussions on partnerships with Safaricom and Ethio Telecom, Whitehill says. Somalia is also a target for expansion in ...

Safaricom CEO Peter Ndegwa told Bloomberg the Kenyan government has not discussed a plan to split the operator into three separate businesses with its board of directors, after the move was promoted ...