Solution providers interested in offering support desk services should look no further than the Bomgar Box remote desktop control and support appliance.

Soporte America has launched remote computer support services for any brand or manufacturer computers running on the Windows operating system.

For now, remote support for consumers with PC problems means having to download an application to the desktop for diagnostic purposes while a technician is given control of the computer remotely.

Microsoft released patches for two new critical remote code execution (RCE) vulnerabilities found in the Remote Desktop Services (RDS) and affecting all in-support versions of Windows.

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Remote desktop support on macOS is crucial when employees are working remotely, so picking the right solution is vital to helping employees.

Access your (powered-on) work computer from home to use its programs and files.

A long-awaited update to AweSun’s remote desktop software adds support for macOS devices.

Microsoft announced that it will drop support for the Remote Desktop app (available via the Microsoft Store) on May 27 and replace it with its new Windows App.

Customers can request support services from the Soporte America team anytime they need it or face a problem with operating their computer systems.