Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

The change impacts new customers still serviced by Optimum’s older, non-fiber network, and it will only impact current subscribers if they upgrade, downgrade, or otherwise change their service.

Jan. 17—PRINCETON — Southern West Virginia television viewers are asking why a cable television provider has removed local channels from its offerings and are urging the company to bring them back.

The New York Knicks' playoff bandwagon has Optimum customers back on board. The cable provider and MSG Networks agreed to a new carriage deal on Saturday, ending the cold war between the two sides ...

After cable and phone service was knocked out for many Optimum customers in Westchester County and parts of New Jersey, the company said that service has been coming back on line. "Our teams worked ...

Disputes between TV providers and channels are nothing new, and for Optimum TV subscribers they started the new year without access to a number of New York sports teams. On Jan. 1 the deal between MSG ...

Altice reached a deal with WPIX/11 owner Nexstar, restoring the station on the television sets of Optimum cable subscribers, according to a joint announcement from the two companies released Saturday ...

If you’re an Optimum customer, watching television is going to cost you more in 2020. In some cases, a, lot more. Some of Optimum’s most popular packages are going up in price by as much $20 or $30 ...

ghent – Southern West Virginia television viewers are asking why a cable television provider has removed local channels from its offerings and are urging the company to bring them back. Optimum, owned ...