Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

In the 1970's, California (U.S.) resources were severely taxed by major wildfire outbreaks. These incidents required the cooperation of multiple agencies that did not usually work together. Many ...

An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...

The National Incident Management System (www.nemaweb.org), released by the Department of Homeland Security, has major implications for the fire service and inter-agency operations. Adoption of the ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...

The future of incident response isn't a single AI replacing a human. It's coordinating humans and AI at a speed neither could ...

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Mobile Emergency Response Team are on location at the Hazard Area Command Center providing assistance in local flood response in Hazard, Kentucky, on July 30, 2022. (Robert Kaufmann/FEMA) FEMA has ...

Developers have a responsibility to help resolve incidents. Here's your guide to a successful role in the war room No one enjoys being woken up in the middle of the night or having a weekend ...