Essentially, IBM's own support team will come with an Apple logo stamped on it. IBM will have personnel go on-site to fix app issues as it has the most experience with the apps it developed, and ...

Apple details AppleCare Enterprise IBM support Apple lifts the lid on its combined AppleCare and IBM enterprise support package. Written by Liam Tung, Contributing Writer Nov. 6, 2014, 4:30 a.m. PT ...

Having official IBM support for the 100 apps, he notes, “will be attractive to some core IBM constituencies, but it’s hard to say how many will jump to replace what they have now”.

IBM Technical Support Services, part of the IBM Services group, makes more than 6 million services calls per year. Those calls are to manage equipment ranging from brand new to those that has been ...

IBM (NYSE: IBM) has won a potential $850 million task order from the U.S. Navy to provide technical support for the service’s enterprise resource planning system, CHIPS reported Monday.

IBM’s plans for its Power server family promise faster and more programmable AI capabilities along with a new, more powerful processor. Highlights of the 2025 roadmap include: IBM’s Spyre ...

Furthermore, organizations who already have IBM support contracts in place can often negotiate favorable WebSphere pricing terms, such as bundling product support hours with existing services ...