With 96% of dissatisfied customers not voicing their complaints, keeping your clients happy can go a long way to improving your business. Still, no matter how hard you try, you will be faced with ...

David Price is the CEO and Founder of The Price Group, one of the fastest-growing insurance agencies in the country. The final expense insurance industry presents unique challenges, particularly when ...

WASHINGTON, April 19, 2021 /PRNewswire/ -- Wowing a client on the first try with an amazing proposal sounds like the dream, but the best thing you can do for a client is let them tell you no, a lot.

Larry Vaughn, Sales Manager, Commercial Print and Mail Division, Thomas Printworks; Theresa Cloutier, SVP Marketing & Customer Experience, DMM, Inc.; and Barbara A. Pellow, Manager, Pellow and ...

Customer objections are an unavoidable part of selling. While many sales reps think of customer objections as rejection, they are really a request for more information. Successful sales reps view ...

We continue this month with our “wrong sales training” series by addressing the concept of objections. Again, we would like to start with an exaggeration because even exaggerations have some semblance ...

A friend of mine that works in the food service industry suggested this topic. He has noticed that one of the biggest challenges many sales people face is the inability to overcome buyer's objections.

Guiding a prospect through the sales process is always tricky. No matter how many tactics you’ve implemented to increase your conversion rate, it seems that new sales team members, in particular, are ...