Chennai-based startup Freshdesk is looking to provide a self-service portal and community platform to help small and midsize businesses (SMBs) better engage customers in a social media era. Founded in ...

Cloud­-based customer engagement software provider Freshdesk has launched Freshdesk Marketplace. The newly launched marketplace allows customers to discover and install apps to help maximise their ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

BENGALURU: Chennai-based Freshdesk, provider of cloud-based customer engagement software has launched a marketplace for customer support apps. This means a developer can now build a business facing ...

Freshdesk, a provider of customer engagement software, yesterday unveiled the Freshdesk Marketplace, a digital store where companies can shop for third-party apps to boost the capabilities of their ...