New Puebla operations strengthen bilingual support for a leading U.S. insurer and advance Liveops’ global, AI-enabled customer experience model. Nearshore operations give our clients access to ...

Liveops Solves the Enterprise AI Adoption Dilemma with Launch of LiveNexus Orchestration Engine. San Francisco, CA — The pressure to modernize customer operations with artificia ...

CMP Research finds outsourcing activity growing across nearly every major global region, and Liveops’ work with a leading property and casualty insurance provider shows what that shift looks like in ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said today it has raised $14 million in a early-stage funding round led by ...

Digital transformation has improved many processes including operations, business efficiency, research and development, supply chain management, customer service delivery and more across many ...

There has been a significant increase in CX automation adoption among manufacturers, especially in customer service delivery, rebate management, IVR deflection and predictive analysis. As a disclosure ...