Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...

This post was authored by Anne-Maartje Oud with Joe Navarro At home or at work, there will be a time when you will be called upon to do a difficult interview (perhaps even an exploratory conversation) ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Difficult conversations are simply part of life. At work, they’re especially important for developing trust and creating a better, healthier work environment for everybody. If we don’t bite the bullet ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Difficult conversations at work are inevitable. Our instincts often present two options when it comes to these conversations: a) avoid the conversation and maintain the status quo, or b) have the ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Magdalena Nowicka Mook We ...

In a previous post, the 10 steps were outlined of what is involved in having a difficult conversation. After you have finished the first five steps of preparing for this conversation, you are ready to ...