Chatbots are quickly becoming an integral part of marketing strategies as brands prioritize personalization and orchestrate multichannel experiences.

Tech giants including Amazon and Microsoft restructure their workforce as artificial intelligence transforms industries, though experts predict AI will create new jobs ...

Is Skynet finally real? A Google engineer has been suspended from his duties after making the case to his superiors that the company's artificial intelligence program has become self-aware ...

Quora believes this program will enable a new class of smaller companies or AI research groups to create bots that reach the public, even if they don’t have the resources to build an AI chatbot ...

In 2019, for instance, Wilson Sonsini tasked its summer associates with building a chatbot for clients as part of its annual summer "build-a-bot" program.

Last year, Direct Relief’s bot handled more than 6,000 requests—with an average response time of less than a minute. The charitable build-a-bot program allows organizations to put in their ...

An artificial intelligence-powered chatbot called Hope has connected with more than 118,000 people, providing encouragement and ways to cope.