See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. With every new layer of security, fraudsters look for their next way in ...

RESTON, Va.--(BUSINESS WIRE)-- The majority of call centers are seeing year-over-year increases in fraud activity, according to the 2022 Omnichannel Authentication Survey from Neustar, a TransUnion ...

Identity authentication and verification are increasingly important to call centers in a number of industries. Financial services, government applications, health care – all have either regulations or ...

The Federal Trade Commission (FTC) recently issued its "Top Scams of 2024" update, and the results aren't promising. Consumers lost about $1.9 billion to fraud through phone calls, texts or emails ...

Despite the rise of other communication channels, phones are still the best way to convey information quickly and securely. Current call center models rely on agent authentication, but there is a ...

STERLING, Va.--(BUSINESS WIRE)--TRUSTID, Inc., a Neustar company, today released its second annual report on the state of call center authentication, based on a recent survey of contact center ...

Explore top multi-factor authentication solutions for enhanced security and user authentication. Learn about the benefits and features of leading MFA providers. Multi-factor authentication requires ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

As businesses steadily expand their digital operations and consumers live more and more of their lives online, data breaches, identity theft and other types of cybercrime are becoming increasingly ...