Welcome! We are happy you are here. Thank you for your interest in building your skills within the Enrollment Management CRM (Salesforce/TargetX). Our goal is to help users understand the tools within ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

The recent and rapid emergence of COVID-19 means humanity is now faced with living in an undeniably uncertain, distracting, and scary time. While the long-term impacts of this new challenge on both ...

People frequently ask me what’s next in CRM. I have a lot of knowledge because I attend a lot of vendor briefings, so it’s a fair question, but my understanding is highly imperfect because what’s next ...

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Nadeem Younis, New Horizons Country General Manager, said that they have already executed a number of projects for companies and government organisations that are partners and clients of Microsoft.

King Schools released a new online Crew Resource Management (CRM) course. The course focuses on effective communication and teamwork to improve safety and reduce stress in the cockpit. It provides ...