CRM is a brilliant way to boost your business, connect with customers, and generally make life easier. But let's be honest, sometimes CRM implementations can feel a bit like navigating a maze ...

Operations for small businesses throughout the Covid-19 pandemic have certainly been a challenge, with restrictions, reduced customers who spend less, and market uncertainty making business decisions ...

About six weeks ago, Salesforce unveiled a new real-time data platform, Genie, that can power a company’s entire customer resource management (CRM) program. Salesforce promises that every company can ...