Three Jasper County 911 dispatch operators were recognized for excellence in service, including Team Lead Kellie Balcom for ...

Durham authorities are mourning the loss of a devoted and compassionate 911 operator who died this week, according to the Durham Emergency Communications Center. Nakeya ...

A Fayetteville 911 operator was recognized for “calm composure and decisive action” during an emergency call from a teenager ...

BAKERSFIELD, Calif. (KGET) — A national spotlight has shone onto Bakersfield, but not for the most spectacular reason. TikTok users from across the country are tuned into Bakersfield residents’ ...

“These calls are rare and special to all of those involved," the Indian River County Sheriff's Office wrote in their own statement ...

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

A Northampton County 911 dispatcher is being celebrated for helping an armed man with dementia surrender safely to police on ...

A U.S. Immigration and Customs Enforcement employee called 911 in Portland last fall requesting immediate assistance from police because a person on an electric bicycle was following him. The driver, ...