The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy and basic economy class.

JetBlue, Delta, and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for first/business-class service. Delta won the premium economy category and Southwest ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

JetBlue is one of the more beloved airlines available right now with its blend of budget prices and customer-friendly ...

JetBlue’s Mint Experience Mint brings a fresh take on ... The airline’s rise from fourth in premium economy and fifth in economy customer satisfaction last year reflects strong momentum ...

When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

JetBlue sees its customer experience investments as the way through economic uncertainty. Like other airlines, JetBlue is leaning on premium offerings and its loyalty program as consumers pull ...

U.S.-based airline JetBlue is known for keeping its prices low while maintaining a high level of customer experience. JetBlue includes standard features not seen on many other carriers ...

“But it’s clear that market dynamics are changing and will likely affect passenger experience in ... March 2024 and March 2025. JetBlue topped the chart in customer satisfaction for its ...